Terms of Service

Personalised Digital Cards

Version 1.2 | Effective: 13.06.2026

§ 1. General Provisions

  1. 1.1. Dominik Maćkiewicz, sole trader operating under the name Blue Code Dominik Maćkiewicz, VAT ID: 5273170548, address: Sokołowska 24/26/32, Warsaw, email: dominik8881@wp.pl (hereinafter: Seller).
  2. 1.2. The product is a personalised digital greeting card — an interactive website accessible under a unique URL, created based on data provided by the Buyer (hereinafter: Card).
  3. 1.3. These Terms apply exclusively to consumers — natural persons making purchases unrelated to business activity.
  4. 1.4. Placing an order constitutes full acceptance of these Terms.
  5. 1.5. Matters not covered herein are governed by the Polish Civil Code, the Consumer Rights Act of 30 May 2014, and the GDPR Regulation (2016/679).
  6. 1.6. For the proper display and use of the Card, it is necessary to have an end device (computer, smartphone, tablet) with Internet access and a standard, up-to-date web browser (e.g. Chrome, Safari, Firefox, Edge).
  7. 1.7. Detailed information regarding the processing and protection of personal data by the Seller can be found in the Privacy Policy available at: https://sendbloom.io/polityka-prywatnosci.

§ 2. Order and Contract Formation

  1. 2.1. Orders are placed via an online form. The Buyer must provide complete and accurate data required to create the Card.
  2. 2.2. The sales contract is concluded upon confirmation of order acceptance by the Seller, sent to the Buyer's email address.
  3. 2.3. The Seller reserves the right to refuse to fulfill an order if the content provided by the Buyer violates generally applicable law, good customs, the personal rights of third parties, or in the case of a justified suspicion of payment fraud. In such a situation, any payment made is immediately refunded via Stripe.
  4. 2.4. The price shown at the time of ordering is the final price and includes VAT (where applicable).

§ 3. Payment via Stripe

  1. 3.1. Payments are one-time, in advance, processed through Stripe Checkout (Stripe, Inc. / Stripe Payments Europe Ltd.).
  2. 3.2. Available methods: payment cards (Visa, Mastercard), BLIK, and other methods available in Stripe Checkout at the time of purchase.
  3. 3.3. The Seller does not store or process payment card data — this is handled exclusively by Stripe in accordance with its privacy policy (stripe.com/privacy).
  4. 3.4. Order fulfillment begins after Stripe confirms payment.
  5. 3.5. Any refunds are processed by Stripe to the card/account used for payment.

§ 4. Access to the Card

  1. 4.1. After payment is confirmed, the Buyer receives a unique URL and optionally a QR code leading to their Card — a hosted website. The link is delivered by email or SMS to the details provided in the order.
  2. 4.2. The link remains active for 5 years from the delivery date. After that, the Seller does not guarantee continued availability.
  3. 4.3. The Seller endeavours to keep the Card continuously available but does not guarantee 100% uptime and bears no liability for brief technical interruptions.
  4. 4.4. The Seller bears no liability for non-delivery of the link resulting from incorrect contact details provided by the Buyer.
  5. 4.5. Delivery time is up to 24 hours from the moment of payment confirmation, although in the vast majority of cases delivery is completed within a few minutes.

§ 5. Right of Withdrawal

  1. 5.1. Pursuant to Article 38(1)(13) of the Consumer Rights Act, the right of withdrawal does not apply to the Consumer with respect to contracts for the supply of digital content not supplied on a tangible medium, if the Seller has begun performance with the Consumer's express and prior consent, and the Consumer was informed before performance began that they would lose the right of withdrawal upon completion of performance, and acknowledged this.
  2. 5.2. The declaration of consent and acknowledgement of the loss of the right of withdrawal referred to in point 5.1 is submitted by the Buyer by ticking the appropriate box in the order form before making a purchase.
  3. 5.3. The Seller provides the Buyer with confirmation of receipt of consent on a durable medium by sending it in the email confirming conclusion of the contract.

§ 6. Complaints

  1. 6.1. The Seller is liable to the Buyer for any lack of conformity of the Card (digital content) with the contract on the terms set out in the Consumer Rights Act (Chapter 5b).
  2. 6.2. The Seller is liable for any lack of conformity of the Card with the contract that occurred or became apparent during the period in which, under the contract, the Card is to be delivered (pursuant to § 4 para. 2 of these Terms, this period is 5 years).
  3. 6.3. Complaints must be submitted electronically to: dominik8881@wp.pl. It is recommended to include the order number and a description of the non-conformity (e.g. technical errors, broken link, discrepancy with the ordered configuration).
  4. 6.4. The Seller shall consider the complaint and respond to it without undue delay, no later than within 14 days of its receipt. The response is sent to the email address from which the complaint was submitted.
  5. 6.5. Subjective aesthetic preferences of the Buyer (e.g. dissatisfaction with a previously selected style or font), provided the Card was created in accordance with the parameters correctly selected in the order, do not constitute a lack of conformity with the contract.
  6. 6.6. The Seller is not liable for errors in the Card (e.g. typos in the message) resulting solely from incorrect data entered by the Buyer in the order form.

§ 7. Limitation of Liability

  1. 7.1. The Seller's liability towards the Buyer who is a consumer is governed by generally applicable law, in particular the provisions of the Civil Code and the Consumer Rights Act.
  2. 7.2. The Seller is not liable for lack of access to the Card resulting from causes solely attributable to the Buyer (e.g. lack of internet access, defects in the Buyer's device or web browser).
  3. 7.3. In the event of unforeseen interruptions to the services of external providers (e.g. hosting service failures), the Seller undertakes to take immediate action to restore access to the Card as quickly as possible.

§ 8. Intellectual Property

  1. 8.1. The Seller retains authorship of the graphic and technical design of the Card. The Buyer acquires a non-exclusive licence for private and non-commercial use — sharing the link/QR with close ones, publishing on social media for private purposes.
  2. 8.2. The Buyer is not entitled to resell or commercially exploit the Card without the Seller's written consent.

§ 9. Final Provisions

  1. 9.1. These Terms are available continuously and free of charge at https://sendbloom.io/regulamin. At the Buyer's request, the Terms may be sent electronically.
  2. 9.2. The Seller reserves the right to amend these Terms for important legal (e.g. changes in law) or technical reasons. Amendments to the Terms do not affect orders placed and paid for before the new version takes effect — such contracts are governed by the Terms in force at the time of conclusion.
  3. 9.3. Any disputes arising between the Seller and the Buyer shall be resolved by a competent court in accordance with generally applicable law. A Consumer residing in the European Union may bring an action before the competent court for their place of residence.
  4. 9.4. A Buyer who is a consumer may use out-of-court methods of complaint handling and claims redress. In particular, they may submit a complaint via the EU online ODR platform, available at: https://ec.europa.eu/consumers/odr.
  5. 9.5. The governing law for contracts concluded on the basis of these Terms of Service is Polish law. However, this choice of Polish law does not deprive the Consumer of the protection afforded to them by provisions that cannot be derogated from by agreement by virtue of the law of the country where the Consumer has their habitual residence.

Terms v1.2 | Polish law 2026